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ITSSC - Columbia's Insurance Technology and Services Cluster

Vision of ITS|SC

The vision is to grow its 30+ employers and 6,000+ employees into the largest, most dynamic, and most competitive insurance technology and services cluster in the world.

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Industry News:

On Customer Loyalty: Q&A with Bruce Temkin Customer experience expert Bruce Temkin offers tips on how insurers can keep their customers coming ...

Earl’s Impact: AIR Worldwide Estimates $50 to $150 million in Insured Losses in Virgin Islands, Puerto Rico, St. Maarten, and St. Martin Hurricane Earl weakens to Category 3 as it approaches Carolinas.

AAA NCNU Selects Epsilon for Data-Driven Multichannel Marketing Services Epsilon's marketing campaigns will be geared toward increasing member acquisition and improving cros...

AIG Taiwan Unit Buyer Seeks Favorable Ending The buyers of American International Group Inc's Taiwan unit will be constructive as they seek to pu...

Samsung to Challenge iPad With Own Tablet Samsung Electronics' first tablet computer will go on sale in two weeks, it said on Thursday, joinin...

MMG Leverages Comparative Rating Solutions to Drive Growth Maine Mutual Group powers growth by building out a service-oriented architecture and providing its i...

Futurity First's New CIO Looking at Web Services Futurity First CIO Keith Raymond says shoring up the company's web presence is one of his top goals.

Healthfirst to Use Portico Systems Solutions to Transform Contracting Process The New York-based health plan will implement Portico Systems' Contract Manager, Courier and Negotia...

Visitors Evacuate U.S. Island due to Hurricane Threat Authorities ordered the evacuation of all visitors from North Carolina's Hatteras Island Wednesday,...

Executing on an Effective Location Strategy An effective global sourcing strategy requires far more than focusing on labor rates and labor arbit...

What Insurers Can Learn from Barnes & Noble's Recent Struggles As the giant bookseller learned, scale and efficiency will always provide advantages, but increasing...

Tokio Marine Management, Ocean Life Insurance Tap Mastek The U.S. P&C carrier has gone live on the STG Billing product, and Bankok-based Ocean Life will ...

Missouri Employers Mutual Adds Guidewire Policy Admin and Billing Services The company adds Insurance Suite components PolicyCenter and BillingCenter to its existing deploymen...

USAA Selects Honk For Social Initiative The San Francisco-based company will allow USAA customers to read and write vehicle reviews when usi...

Hurricane Earl Gains Steam, Upgraded to Category 4 Hurricane Earl strengthened into a Category 4 storm Monday as it moved across Atlantic waters north...

5 Hot Outsourcing Markets While India remains a favorite destination for financial services IT outsourcing, five up-and-coming...

HealthInfoNet Selects Health Language as Technology Partner for Maine Information Exchange The exchange is moving from a two-year pilot to a full-state implementation.

Dallas National Insurance to Implement Maximum Processing's Stingray System The carrier noted earlier this month it would transition to a new policy admin platform.

Ebix Acquires A.D.A.M. in $66 Million Deal The companies say they expect to become an leading health information and services exchange player p...

Insurers Expand Views On What Can Be Sourced Externally Economic pressures, evolving technology and increasing comfort with partner management are combining...

Hurricane Earl to Intensify to Category Three Hurricane The storm will strike the Virgin Islands later today and has the potential to affect the U.S. mainla...

An Increasingly Compelling BPO Value Proposition Raises Questions for Insurers Business process outsourcing gives insurers an opportunity to modify business models to meet rapidl...

AIG Decides Against Strategic Investor for AIA American International Group Inc has scrapped plans to sell a strategic stake in its Asian life insu...

Manulife, Ace among Bidders for NY Life Asia Canadian insurer Manulife Financial Corp and Switzerland's Ace Ltd are among bidders for New York Li...

MarketStance Launches New Web site The new site offers "seamless integration" with the existing suite of MarketStance Online ...

Crawford, CEI Partner on Managed Repair Programs A major goal of the partnership is to increase policyholder retention for smaller insurance clients,...

KnightBrook, Beazley Sign Unirisx The provider of software-as-a-service policy, claims and billing platforms adds one American and one...

Humana CEO McCallister Named Board Chairman Humana Inc Chief Executive Officer Mike McCallister has been elected to the added post of chairman ...

TriZetto Acquires BPO Company Tela Sourcing The company cited healthcare reform as a driver in its strategic decision to acquire Tela, which spe...

PWC Nabs Diamond Management & Technology Consultants in $378 Million Deal Diamond will be absorbed into PwC's advisory practice.

Forewarned Is Forearmed: FSA Fines Zurich Insurance for Customer Data Breach With all the focus on stress tests, Dodd-Frank, Basel III and other manifestations of financial serv...

Alfa Mutual Leverages Cover-All Relationship for Church Product Alfa used Cover-All's NexGen Custom Product Framework to develop the product, which combines liabili...

AIG to Decide on AIA pre-IPO Sale by Next Week American International Group is expected to decide by early next week whether to enter formal negoti...

APWU Health Plan Implements Eldorado Admin Platform Javelina will help the health plan, which serves 84,000 current and former postal workers and their ...

An Inside Look at New York Life's New Educational Website Rather than push products, New York Life's new 'GuaranteesMatter' website seeks to educate consumers...

Hurricane Danielle Strengthens over Atlantic Hurricane Danielle strengthened over the Atlantic Ocean Tuesday but posed no threat to land or energ...

American Farmers & Ranchers Mutual Deploys Content Management Products from Interactive Intelligence The company is scanning and indexing about 10,000 files per week with AcroSoft Documents and AcroSof...

State Farm Strives to Cover All Mobile Bases Patty Gaumond, assistant VP of enterprise Internet solutions for State Farm, discusses what drives t...

Humana Brings E-Prescriptions to its Home State The implementation of Availity's CarePrescribe in Kentucky follows its use in Florida and Texas.

Tapping Analytics to Fight Internal Insurance Fraud The analytical approaches discussed aid the detection of internal fraud. But the key to success of ...

BlueWave Claims System Rollout Latest Stage in Naragansett Bay’s Enterprise Systems Overhaul The PipelineClaims implementation follows the implementation of corporate financial systems, a data ...

Midwest Employers Casualty Releases Safety Suite The platform is an online library of OSHA and safety resources, as well as training and online progr...

Tropical Storm Danielle Forms over Atlantic Ocean Tropical Storm Danielle formed over the open Atlantic far from land Sunday and could become a hurric...

Virtual Roundtable: How to Navigate Claims Transformation Industry experts discuss best practices for ensuring a successful claims system modernization projec...

An Agile Approach To make an agile implementation work, the selected system capabilities must be sophisticated enough ...

A Claims Vision Insurers should begin the claims project process with a clear vision for their claims environment at...

Managing Change Insurers need a strong governance model that has a clearly defined approach and decision-making auth...

BP Learns Claims Lesson the Hard Way BP is discovering what insurance companies have known for years: Claims processing is hard.

Get on the (Service) Bus

Tablet Competition Good for Insurers I don't have an iPad, and I don't have the patience to just go to one of New York's always-crowded A...

6,000 high paying, knowledge economy jobs + over 30 companies
= A world class industry.

The Columbia Insurance Technology & Services Cluster (ITS|SC) is a New Carolina cluster dedicated to promoting the Greater Columbia area's wealth of opportunities within the insurance technology sector. Its mission is to foster a collaborative environment where the private sector, government, and higher education work to strengthen industry competitiveness, a world class talent pool, and South Carolina's reputation as a premier destination for insurance & technology.

South Carolina and the Greater Columbia market are home to some of the nation's most innovative insurance technology and services companies such as BlueCross BlueShield of South Carolina, Consortium for Enterprise Systems Management, Colonial Life, Advanced Automation Consulting, TM Floyd & Company, Continental American Insurance, DP Professionals, StoneRiver, EagleEye Analytics, Midlands Technical College, Global Pundits, Innovation in Insurance (I3) and many, many more.